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How to Add a Manager to Your Google Business Profile

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Are you a Malaysian business owner or digital marketer looking to streamline your online presence? Google Business Profile (GBP) is a crucial tool for achieving this. In this comprehensive guide, we will walk you through the process of adding a manager to your GBP, which can save you time, boost your local SEO, and strengthen your online visibility.

Understanding Google Business Profile

Google Business Profile is a free tool from Google that allows businesses to manage their online presence across the search engine’s suite of products, including Search and Maps. By creating a GBP, businesses can control the information that appears about their business online, interact with customers, and attract new ones.

The Importance of Google Business Profile for Malaysian Businesses

For Malaysian businesses, GBP provides a platform to showcase your services or products to a broad audience. It’s an opportunity to build a strong online reputation and attract more local customers. Whether you’re a local hawker stall in Penang or a trendy fashion boutique in Kuala Lumpur, GBP is a must-have for your digital marketing arsenal.

Why Add a Manager to Your Google Business Profile?

Managing a GBP can be time-consuming, especially when you’re juggling other business operations. That’s where adding a manager comes in handy.

The Role of the Manager

A manager can perform most of the functions that an owner can, including responding to reviews, editing business information, and posting updates. This means you can delegate these tasks while still retaining control over the profile

Step-by-Step Guide to Add a Manager to Your Google Business Profile

Adding a manager to your GBP is a straightforward process. Here’s a step-by-step guide:

Step 1: Access Your Google Business Profile

Sign in to Google My Business. Use the account you used to claim your business. If you have multiple locations, open the location you’d like to manage.

Step 2: Navigate to the Users Section

Once you’re signed in, click on the ‘Users’ option found in the left-hand menu. This will take you to a section where you can see all the users currently having access to your Google Business Profile.

Step 3: Click on the “Add Users” Icon

On the top right corner of the ‘Users’ section, you will find an icon resembling a person with a plus sign. Click on this icon to start adding a new user.

Step 4: Enter the Email Address of the New Manager

In the pop-up window, enter the email address of the person you want to add as a manager. Remember, this should be the email address they use for their Google account.

Step 5: Assign the Role and Invite

Once you’ve entered the email address, select the ‘Manager’ role from the drop-down menu. Click on the ‘Invite’ button to send the invitation. The new manager will receive an email with the invitation and can accept it to start managing the profile.

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Tips to Manage Your Google Business Profile

Now that you have added a manager to your GBP, it’s time to ensure your profile is effectively managed. Here are some tips:

Regularly Update Your Business Information

Ensure that your business information, such as opening hours, address, and contact details, is always up-to-date. This helps to provide accurate information to your customers.

Engage with Customer Reviews

Respond to reviews in a professional and timely manner. This can help improve your business’s reputation and demonstrate that you value customer feedback.

Leverage Google Posts

Use Google Posts to share updates, promotional offers, or upcoming events. This can help to engage your customers and attract new ones.

Keep Track of Insights

Google provides insights such as how customers find your business, where they come from, and what actions they take. Utilize this data to understand your customers better and optimize your business strategies.

Frequently Asked Questions

There are three roles: Owner, Manager, and Site Manager. Each role has different levels of access and permissions

Yes, you can add multiple managers to your Google Business Profile.

The invitation will remain pending until they accept it. You can resend the invitation if needed.

No, only an owner can remove other owners.

Yes, you can change the role of a user by going back to the ‘Users’ section and editing their role.

With this guide, you should now be able to effectively add a manager to your Google Business Profile and utilize the platform to its fullest potential. Remember, while adding a manager can help share the load, the ultimate responsibility for maintaining your online presence lies with you as a business owner. So, keep a keen eye on your GBP, regularly update it, and engage with your customers actively. This way, you can leverage GBP to drive growth and success for your business in the Malaysian market.

As an experienced SEO marketing agency in Malaysia, Hypercharge offers comprehensive services to help you maximize your Google Business Profile. Feel free to reach out to us for a free consultation to learn how we can help you hypercharge your online presence.

Happy Managing!

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